Safety & Emergency English

💡 Key point Keep safety instructions short and clear — firm but polite.

Learning Goals

What you'll learn

Give safety instructions clearly
Guide calmly in emergencies
Firm but polite tone

🔊 Tap the speaker to hear the pronunciation.

Key Expressions

Expressions by situation

Safety Instructions

Please fasten your seatbelt.

Please return your seat to the upright position.

Please stow your tray table.

Emergency Guidance

Please remain calm and listen carefully.

Leave your belongings behind.

Follow the floor lighting to the nearest exit.

Model Dialogue

Model dialogue — Pre-landing safety check

CABIN CREW

Excuse me, sir. We're about to land. Could you please fasten your seatbelt and put your seat upright?

PASSENGER

Oh, sure.

CABIN CREW

Thank you very much.

Phrase Bank

More useful expressions

Please open your window shade.
Please switch your device to airplane mode.
Brace, brace!
Stay low and move to the exit.
Please keep the aisle clear.
We'll be experiencing some turbulence.

💡

Pro tip In an emergency, use short commands and a calm, firm voice.

Your Turn

Now you try

Before takeoff, a passenger's bag is in the aisle.

▶ Show model answer

Excuse me, could you please place your bag under the seat in front of you? Thank you.

A passenger is using a device during takeoff.

▶ Show model answer

I'm sorry, but for safety we ask that you switch to airplane mode during takeoff. Thank you for understanding.

During landing, a passenger wants to use the restroom.

▶ Show model answer

I'm sorry, but for your safety, please stay seated with your seatbelt on until we land.

← 6 Handling Passengers 8 Group Discussion →

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