💡 Key point Win the first impression with a bright smile and one clear strength.
Learning Goals
What you'll learn
Make a bright, confident first impression
Give a concise, memorable self-introduction
Build rapport through small talk
🔊 Tap the speaker to hear the pronunciation.
Key Expressions
Expressions by situation
Greeting & Opening
Good morning. It's a pleasure to be here today.
Thank you for having me.
I've been looking forward to this interview.
Self-Introduction
My name is Jimin, and I'm excited about the chance to join your cabin crew.
I have a background in customer service, which I truly enjoy.
Model Dialogue
Model dialogue — Interview opening
PASSENGER
Hello, how are you today?
CABIN CREW
I'm very well, thank you. I've been looking forward to this interview.
PASSENGER
Please introduce yourself.
CABIN CREW
Of course. My name is Jimin. I have three years in customer service, and I love making people feel welcome — that's why I want to be a flight attendant.
Phrase Bank
More useful expressions
I'm honored to be here.
I'm a people person, and I love making others feel at ease.
I've admired this airline for a long time.
I believe a warm greeting sets the tone for great service.
I'm a quick learner and I adapt easily.
Thank you, that means a lot.
💡
Pro tip In the first 10 seconds, a warm smile and eye contact matter as much as your words.
Your Turn
Now you try
Interviewer: "Tell me about yourself."
▶ Show model answer
My name is ___. I have experience in customer service, and I enjoy helping people, which is why I'm drawn to cabin crew work.
Interviewer: "Nice to meet you."
▶ Show model answer
Nice to meet you too. Thank you for this opportunity.
Interviewer: "How was your day?"
▶ Show model answer
It's been great, thank you. I'm excited to be here today.